Synology | How to Reset Your Synology NAS?

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Should you need to reset your Synology NAS, you have a choice of two different reset modes
The first reverts the administrators account and network settings back to their default values
useful if you've forgotten your password or want to alter the network environment or IP settings of your device
The second uninstalls the DiskStation Manager operating system and wipes out all system configurations
while both reset modes will leave the data stored on your NAS device intact
It is highly recommended you backup your files to protect against accidental loss
This video will guide you through how to reset your Synology nas via both methods
using a Synology DS1517+ to demonstrate
Before you begin, make sure your NAS device's status in Web Assistant is on Ready
To access Web Assistant, go to find.synology.com
If your NAS device's status is not on Ready, visit the link in the description for further assistance
If you are unable to locate your NAS device on Web Assistant
you can find it via the Synology Assistant desktop application, which can be downloaded from the Synology Download Center
Find the RESET button on the back of your NAS device
For the precise location of the reset button on other NAS models,
please refer to the model's Hardware Installation Guide, available via the Synology Download Center
For the first reset mode, using a paper clip
press and hold the RESET button for around 4 seconds until you hear a beep
then release immediately
After you have done this, launch Web Assistant and double-click on your Synology NAS to login
Enter the system default account Admin as the account name and leave the password field blank before clicking login
Choose a strong password
After clicking Submit
login using the Admin username and the password you have just set
If you had previously used Admin as the username for your administrator's account
You can immediately use this username along with the stronger password you have just set to access DSM
Those with a username other than Admin for their administrator's account must first log into DSM
using the Admin username and recently set stronger password,
before setting a new password for the administrator's account, which in this example is Synology_Demo
After you have logged in, go to Control Panel, User and double-click on the administrator's username
before going to Info to reset your password
It is recommended you disable the Admin username after you have changed the password of the administrators account
To do this, login using the administrator's account
go to Control Panel
User, and double-click on Admin, select Disable this account
To perform the second reset mode, press and hold the reset button for four seconds until you hear a beep
release, and press and hold again for four seconds until you hear a further three beeps
After around 2 minutes, the status light on your NAS device should begin flashing orange
indicating that the reset has been successful
To reinstall DiskStation Manager, first go to Web Assistant via find.synology.com
Your NAS device should be visible under the DiskStation, RackStation or FlashStation depending on your model
with the status listed as Configuration Lost
Double-click on your Synology NAS, and follow the wizard to complete the reinstallation process
To learn more about getting the most out of your Synology NAS
Subscribe to the Synology YouTube channel or visit the link in the description
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Synology | How to Reset Your Synology NAS?

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